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Delivery Information

Delivery is free in the Republic of Ireland on orders over €60. Delivery is €3.70 in the Republic of Ireland on orders under €60. Delivery is free outside the ROI on orders over €350. Any delivery charges will be calculated at the checkout stage.

Due to EU Customs rules governing non-EU goods, VAT and customs charges now apply when you buy goods outside of the EU.

Is there a delivery charge?

Delivery is free in the Republic of Ireland on orders over €60. Delivery is €3.70 in the Republic of Ireland on orders under €60. Delivery is free outside the ROI on orders over €350. Any delivery charges will be calculated at the checkout stage. Customs charges will be applied when you buy goods outside the EU.

What's happens when I place my order?

You will receive your order within 2-3 working days - we may experience delays to this during the Christmas period. A tracking number will be sent in the confirmation email.

I have not received my confirmation email?

Please check your junk/promotions email. If you do not provide an email on your order, a sms will be sent to your phone.

I would like a different size, can I exchange my purchase easily?

Yes, we can exchange the product you purchased for a different size. If you would like to exchange your order, please write this on your returns form, when sending back.

How do I return the shoes and how much will it cost?

If you purchase goods online with us and wish to return them you have 30 days from date of purchase to get a full refund. It is €4.95 to return the goods by post. Online goods can be returned to any of our stores. The refund will be issued online not in store.

Can I use a credit note online?

You can’t use a credit note online however we can process them over the phone.

Can I pay with a gift voucher online?

Online gift vouchers can only be used for online purchases. In-store gift vouchers can only be used for in-store purchases.

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