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Delivery Information

Delivery is free in the Republic of Ireland on orders over €60. Delivery is €3.70 in the Republic of Ireland on orders under €60. Delivery is free outside the ROI on orders over €350. Any delivery charges will be calculated at the checkout stage.

Is there a delivery charge?

Delivery is free in the Republic of Ireland. Delivery charges will be applied to those outside of ROI.

What's happens when I place my order?

You will receive your order within 2 working days. A tracking number will be sent in the confirmation
email.

I have not received my confirmation email?

Please check your junk email.

I would like a different size, can I exchange my purchase easily?

Yes, we can exchange the product you purchased for a different size or a different product entirely. GLS provide this service for €10. If you would like to exchange a product please email us at sales@shoesuite.ie

How do I return the shoes and how much will it cost?

If you purchase goods online with us and wish to return them you have 14 days from when you purchase them to do so to get a full refund. It is €4.10 to return the goods by post. Online goods can be returned to any of our stores. The refund will be issued online not in store.

Can I use a credit note online?

You can’t use a credit note online however we can process them over the phone.

Can I pay with a gift voucher online?

You can’t use a gift voucher online however we can process them over the phone.

How do I return the shoes and how much will it cost?

If you purchase goods online with us and wish to return them you have 14 days from when you purchase them to do so to get a full refund. It is €4.95 to return the goods by post. Online goods can be returned to any of our stores. An exchange can be done in store, however refunds will be issued online not in store.

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